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Re:Citibank may lock bank accounts for 45 days if breach sus... by bbarnett on Wednesday September 07, 2022 @07:52AM (#32749398)
I'm guessing your old address has friendlies there? Otherwise, how would you get new cards, and mail bouncing can trigger issues.

(In Canada at least, mail can be set for "no forwarding", so the post office won't redirect in said cases.)

Re:Citibank may lock bank accounts for 45 days if breach sus... by shkkmo on Wednesday September 07, 2022 @08:00AM (#32749465)
VirtualMail is a mail forwarding service. It's like using a PO box for your mail. You still generally need to have a physical address on file with the bank, but you can have all your cards, statements, and other mail from the bank go to the VirtualMail forwarding address and then tell VirtualMail where to send stuff.