Amazon Puts Your $1000 Kindle Library 'On Hold,' Apologizes, Shrugs

Re:Amazon Puts Your $1000 Kindle Library 'On Hold,' Apologiz... by pyre on Wednesday November 23, 2011 @01:49PM (#3271163)

I think that it's silly to blame the user because they waited a month. You have no idea what was going on in that person's life to cause them to wait that long. You also don't know that person's personality. Maybe they are a major procrastinator. Maybe they are phone phobic.

To say that the person was obviously in the wrong/doing something shady/to blame just because of how long they waited seems like you're really stretching to give Amazon the benefit of the doubt.

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Re:Amazon Puts Your $1000 Kindle Library 'On Hold,' Apologiz... by JonLim on Wednesday November 23, 2011 @02:44PM (#3271419)

Didn't say they were obviously wrong, just that something feels missing.

However, not sure how it's silly to blame a user if they waited a month. Personal issue? Fine. But procrastinator and phone phobic aren't really excuses for this. If you're really concerned about your Kindle (I would be VERY concerned if it were more than a day.) then I would do almost anything in my power to fix it.

Wait a month? But that's a whole month of me not reading my books!

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Re:Amazon Puts Your $1000 Kindle Library 'On Hold,' Apologiz... by stefs on Wednesday November 23, 2011 @05:29PM (#3272052)

this whole thread is ridiculous, because he clearly stated that he did contact amazon several times, with no result besides "sorry, we don't know/can't say what's going on either"

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