At the same time these folks have all the incentives to provide false information instead.

I don't have any huge problem with eastdakota's comment here, and I think I agree with Cloudflare's action (I listened to a Behind the Bastards podcast recently that covered an individual who was bullied until they committed suicide by kiwifarms, so I understand the stakes) but - there is nothing in their comment that presents "actual information"; it does not present any facts; it just presents the perspective that their legal team would like all of us to take on their action. dmw_ng's criticism is entirely fair.