Re:Germany pushes for ‘pay as you fly’ model
by eru on Friday September 02, 2022 @09:15AM
(#32690353)
There's plenty of tools available for customers when companies lie to them.
Those tools are applicable in many situations. Eg when Amazon doesn't send you the stuff they promised. Or when your shoeshop sells you knock-off Prada etc. It's a common problem with standard solutions.
Those standard solutions apply (or should apply) to airlines as well.
Eg when the airline gives you less legroom than they promised etc.
If I call up an airline and ask them: what happens when you bump me off, and they say they will find me a new flight immediately.
In practice they often dont wven pick up the phone because they don't have enough staff.
And they get away with this