u/blutomcat's point clearly (I think) was that instruction sets didn't do what you suggest, so zero-based index is (was and still is) what you'd do if you wrote in assembly (which was not uncommon!), and on any given platform, assembly was the main language 50-60 years ago. It follows that it's easier to carry that over to higher level programming languages.

Whether that's what actually happened in the cases of HLLs that adopted zero-based arrays or not, I don't know. But today, to me, zero-based array indexing feels very natural, and the idea that zero-based arrays being simpler in assembly carrying over to HLLs seems at the very least plausible.