Well, socialism isn't communism, and money still exists under socialism, so if the service center isn't doing their job, then, as you capitalists like to say, money talks.

Capitalism, like democracy, is the worst form of government, except for all the others. To believe that the US brand of capitalism can do no wrong is to be as deluded as the communists were. If the free market were perfectly efficient, there would be no such thing as conmen or MLM scams, and every consumer would be 100% informed and perfectly rational. That's ridiculous, so the government needs to step in at times, to promote a freer market than one without regulation.

Go eat at a restaurant in Times Square. They exist only because of their location, and the fact that tourists don't stay long. So their food is bad AND they don't need to try and harder because it doesn't hurt their business. They're a total ripoff and a tourist trap and that's with capitalism's vaunted free market backing the enterprise.