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Re:Apple expands Self Service Repair to Mac notebooks by paulmd on Monday August 22, 2022 @06:14PM (#32557974)
yup I think the "uses a case vs doesn't use a case" is a strong factor here. I've always used otterbox cases and never broken a phone - I've actually broken one of the otterbox cases, but never the phone itself.

And the one ipad I've broken, I broke one time when I took it out of a case for a bit and ended up taking a few weeks to put it back in...

Re:Apple expands Self Service Repair to Mac notebooks by r00fus on Tuesday August 23, 2022 @02:55PM (#32569530)
She had cases on her older phones but they were the sheer/transparent kind.

Honestly though I think size made a difference. The non-plus felt right for her but it was just more "droppable" for her hands.