Not OP, but I've worked for an endpoint protection product company. Part of the onboarding was them loading up a virtual machine with the endpoint installed, then demonstrating several attacks (installing malicious software, running scripts off the internet, etc) and showing the logs of what the endpoint detected, and at what point it shut down the malicious behavior.

The examples shown were behavior based, not hash based. It didn't look up a file in a dictionary, it detected priviledge elevations and such.

No product is perfect, but if you have a need to be protected (especially if you are at risk from adversaries such as in banking, health care, government work, or against corporate espionage) I'm quite confident in saying that you're much better off with it than without.

The same company would also, at random times, attempt to phish us or send us fake emails to get us to click on links, to help educate us on the kinds of threats our customers faced I consider myself fairly savvy, and even I fell for one of them.

I ended up leaving for a variety of reasons, but "losing faith in the product" was not one of them.