Re:Apple expands Self Service Repair to Mac notebooks
by samstave on Monday August 22, 2022 @11:46AM
(#32553119)
I had a macbook pro that was involved in the recall for that series for catching fire.
The machine caught fire in my bed. I woke up to it burning and melting.
I took it to apple SF... they had the machine for nearly 2 months while they "investigated" -- then they returned it to me and said that at one point in the machines life, the moisture sensor had been triggered.
Apple "offered" me an opportunity to buy a replacement at full price. even though the machine was under recall for battery fires. I had a battery fire. But because they claimed the moisture sensor had been hit - they wouldnt honor the recall and didnt replace my machine.
The machine caught fire in my bed. I woke up to it burning and melting.
I took it to apple SF... they had the machine for nearly 2 months while they "investigated" -- then they returned it to me and said that at one point in the machines life, the moisture sensor had been triggered.
Apple "offered" me an opportunity to buy a replacement at full price. even though the machine was under recall for battery fires. I had a battery fire. But because they claimed the moisture sensor had been hit - they wouldnt honor the recall and didnt replace my machine.
Fuck that.