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A comment on $8600 MRR business on Airtable. Parent comment

Re:$8600 MRR business on Airtable by rexreed on Thursday August 18, 2022 @09:38AM (#32509399)
What customer support needs generally take up the most of your time? By rest of your time, are you talking 40 hour weeks? 60 hr weeks? Just trying to understand the time commitment for this amount of MRR
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Re:$8600 MRR business on Airtable by andycloke on Thursday August 18, 2022 @10:00AM (#32509707)
People finding bugs - it's a super flexible tool so lots of edge case bugs. Helping people set up their requests (e.g. no-coders who don't totally understand APIs or DF). Then boring stuff like billing queries/refunds etc.

I probably work 30-40 hours a week total.

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Re:$8600 MRR business on Airtable by cjrp on Thursday August 18, 2022 @11:48AM (#32511242)
Out of interest, do you see that work increasing linearly with your number of customers?
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Re:$8600 MRR business on Airtable by andycloke on Thursday August 18, 2022 @11:58AM (#32511379)
Probably but I’ll be able to hire someone to help with it soon!
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