I'm too old and not of the right disposition to provide much tech support for people anymore. I did that for years, and I learned that it truly sucks to have to fk around frequently with stupid stuff (usually Windows stuff). But even Linux, using it as my own development environment, I would periodically have stupid stuff just mysteriously break and than require a lot of fiddling to get fixed.

As for Apple reliability, I set my grandfather up with an iMac 11 years ago. It was still functional when I replaced it with a Chrome desktop machine last year. (Of course it was no longer supported for OS upgrades, so that was the final reason to replace it). Likewise, my girlfriend daily drives my 2014 MBP which I used and abused around the world for years. I did an Apple service center battery replacement, and otherwise it performs as new. 8 years with a laptop is pretty great, especially considering it still does everything it's supposed to.

Oh, the wifi at my grandfather's house is still the original Airport I setup 11 years ago. It still does its job, without fail. I think I had to provide tech support (unplug, wait, replug) once.

For low-tech family, I now recommend Chrome devices. They are about the easiest things to support, and they are fairly low priced.

Most people care about design more than realiability

The X2 or T4 series from Lenevo are definitely state of the art in Design. Being so thin that no standard plugs fit anymore wouldn't be 'hot' among humans either.

For me as an engineer yes. But for a normal person, they look too industrial.

I think the intent was to look business. If you want to see industrial check out the Panasonic toughbook and toughpad range.

Makes the apple gear look and behave like flowers.