They're American with some offices in Ukraine for support, etc..

"Some offices" understates it a bit, just under half their workforce is in Ukraine according to their careers pages.

EDIT: I misread it, it's most of their workforce.

Wow, 1700 teammates in Ukraine vs 40 in the US (according to their site). Didn't know it was such a stark difference.

How is that you even need 1700 people to run a domain registrar?

Oh, I misread the page! I thought it was 2000 in the US, but that's the year their offices were established. That means the large majority of their workforce is Ukrainian.

Terrible service, terrible support. Happy it worked for you, but advice is to stay away as far as possible.

If it's ukrainian company it doesn't mean their service is any good

They are based in Phoenix, Arizona, but yes, we've also been using them for years for production stuff and never had issues.

Thanks, will move my only domain from there.

If you're Russian...they may have already done it for you.

Could be risky with current events; what if Russia seized the company?

I mean you can never predict these things fully, so be ready to move domain registrars or even domain names if you ever need to. Another example, UK residents or businesses that had a .eu domain name were no longer allowed to have it post-brexit.

Namecheap has a large Ukrainian workforce but is incorporated in the US and also has employees in many other locations around the world. The company cannot be seized by Russia, and I trust them to take appropriate measures to lock out their Ukrainian offices if the cities fall. In the meantime, I'll stick with Namecheap precisely because they employ a lot of Ukrainians.