It's the indifference and apathy that is annoying. Just yesterday I was told "did you check online" from a local business that was complaining that nobody buys local.

Or my new hated phrase "ready to ship" on store websites, in other words they don't have it. Why would I get it shipped to them and then have to call when I can just order it direct.

Between crap quality, apathetic store staff, and no inventory it's become a pain to buy anything locally or online even just a regular toaster.