Re:Incident report: Employee and customer account compromise
by aendruk on Monday August 08, 2022 @02:39PM
(#32389274)
Twilio Support:
> We're aware that some users would much rather prefer not to use SMS for 2FA usage […] this is a known issue
> Please be noted that as of right now, you can only access [TOTP] after submitting a valid phone number. If possible, we'd recommend you just provide a personal phone number as a workaround
I’d already borrowed a coworker’s phone once for the initial account verification, but requiring it multiple times crossed a line.
> We're aware that some users would much rather prefer not to use SMS for 2FA usage […] this is a known issue
> Please be noted that as of right now, you can only access [TOTP] after submitting a valid phone number. If possible, we'd recommend you just provide a personal phone number as a workaround
I’d already borrowed a coworker’s phone once for the initial account verification, but requiring it multiple times crossed a line.