Counterfeits, fraud, and theft: Why Silca changed its return policy

Re:Counterfeits, fraud, and theft: Why Silca changed its ret... by flutas on Saturday August 06, 2022 @12:55AM (#32364945)

> This is 100% on Amazon, due to marketing things as (...) "Sold and Fulfilled by Amazon".

That... isn't how it's labeled?

They clearly state "Sold by XYZ Company, Fulfilled by Amazon" on 3P sellers. The only time a product would say "Sold and Fulfilled by Amazon" is when it's actually Amazon selling a product.

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Re:Counterfeits, fraud, and theft: Why Silca changed its ret... by nkrisc on Saturday August 06, 2022 @09:07AM (#32367758)

“Clearly” as in the text does technically appear on the page. In my experience using the site my impression is that they would rather think I think of everything as being sold by Amazon.

Even though I know where the text is, I still have to search for it because there is so much information that can appear in that area and many variations that it’s difficult to tell at a glance who’s selling it.

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Re:Counterfeits, fraud, and theft: Why Silca changed its ret... by tekknik on Sunday August 07, 2022 @08:23AM (#32375918)

> In my experience using the site my impression is that they would rather think I think of everything as being sold by Amazon.

Or maybe they want the experience to look the same whether you’re buying from amazon or a 3p? Perhaps to avoid confusing people by changing the layout? UX?

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