It's not about the yes or no culture difference, it's just the lack of autonomy to solve a known problem, root cause analysis, debugging skills, proposing a solution, empathy towards customers etc.

And don't get me started with the caste system making a bunch of clueless people arrogant to no end.

I spend these days 4h+ a day in calls to explain basic stuffs and basically debug a multi-awards SaaS application as nobody has a clue in that company.