Re:Librarian's Letter to Google Security
by kweingar on Monday August 01, 2022 @01:47PM
(#32309595)
Keep in mind that all three of these companies provide support primarily to customers who have paid them. If you are on the phone with Apple about being locked out of an account, you have likely spent at least several hundred dollars buying their devices.
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Re:Librarian's Letter to Google Security
by GeekyBear on Monday August 01, 2022 @03:10PM
(#32310749)
Keep in mind that Google makes a fortune selling customer data in the form of advertising.
If they want to continue to harvest their customer's data they can provide those customers with support.
Also, those Google devices aren't free. You buy a Google device, get no support, and the devices are updated for way fewer years to boot.
Re:Librarian's Letter to Google Security
by robertlagrant on Tuesday August 02, 2022 @07:40AM
(#32317398)
> Also, those Google devices aren't free
You keep mixing things up. The topic is the viability of high touch GMail support, not support for Google's home-grown devices.