Re:Framework Laptop (2022) review: the repairability dream
by Sebb767 on Friday July 22, 2022 @10:50AM
(#32192458)
I got the mail today that upgrade kits are in stock. Two months seems reasonable, as they obviously want to fulfill new orders first.
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Re:Framework Laptop (2022) review: the repairability dream
by okennedy on Friday July 22, 2022 @01:35PM
(#32194734)
Timing! (To my credit, I had checked the upgrade kits page and they were still on "notify me" status when I posted)
Obviously I'm being a bit greedy here, but much of Framework's value proposition is built around upgradability. Servicing the crowd that actually buys into that proposition first seems like it would be more valuable from a customer loyalty standpoint, even relative to new customer acquisition. These are repeat customers clearly committed to your company's product.