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Re:Rocky Linux 9.0 by harha on Thursday July 14, 2022 @05:06PM (#32101461)
Out of curiosity, what sort of problems would customers typically run into?

My very naive understanding is that it’s just the OS and then only even a distribution (just to emphasize- very naive), what would they need apart from some networking and to run some software on top that needs so much support?

Re:Rocky Linux 9.0 by freedomben on Friday July 15, 2022 @01:13PM (#32110446)
It really runs the gamut, from bugs in included software to "why are we dropping packets" (usually misconfiguration) to an update broke our existing config or an update failed to install, etc. I saw one ticket that was "missing build dependencies" where they couldn't build their own code because of a package difference, and while Red Hat didn't fix their code, they did give them some helpful pointers.
Re:Rocky Linux 9.0 by nightfly on Thursday July 14, 2022 @05:08PM (#32101484)
Bugs.