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Re:Most employees say IT issues decrease workplace productiv... by jedberg on Sunday July 10, 2022 @03:43PM (#32048217)
Understaffed or not, if you want to be perceived as a cost center that gets in the way, sure require tickets to do any work.

If you want to be seen as a force multiplier for the business that helps people get work done quicker, then actually help people and do the record keeping on your time, not theirs.

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