I didn't know why people are getting bad speeds, because I'm regularly exceeding these speeds on my dish. Starlink requires self-installation and I'm willing to bet that a lot of people don't understand how to set it up properly. I will say it took me over 2 weeks to really get a good location, top some trees and set up a proper mount above the house. People post pictures of their dishes just sitting on the ground, and a lot of people don't have patience or time to get the connection working well.