We are unable to refund mistaken purchases, and/or if you don't like the game

Re:We are unable to refund mistaken purchases, and/or if you... by chris_wot on Thursday June 30, 2022 @02:50AM (#31929376)

In Australia, take it to the ACCC. If the machine says no, then the ACCC goes to the machine’s owner and scares the living daylights out of them.

[ Parent | on HN ]

Re:We are unable to refund mistaken purchases, and/or if you... by Benjamin_Dobell on Thursday June 30, 2022 @04:41AM (#31930067)

Only if there's the possibility of a massive fine involved. The ACCC receive FAR too many reports to action any more than a tiny percentage of them. More often than not they respond saying they can't confirm or deny any violation, but you should try mediation.

[ Parent | on HN ]

Re:We are unable to refund mistaken purchases, and/or if you... by Handytinge on Wednesday July 13, 2022 @06:37AM (#32080890)

The threat of the ACCC is usually enough for international companies to provide the refund, in my experience. Link them to the Repair, Replace, Refund page[0] and you're good.

0. https://www.accc.gov.au/consumers/consumer-rights-guarantees...

[ Parent | on HN ]

Re:We are unable to refund mistaken purchases, and/or if you... by mst on Thursday June 30, 2022 @05:17AM (#31930232)

Seperately from anything else, damn but is that a turn of phrase.

[ Parent | on HN ]