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Re:“Harbinger households” consistently buy products that get... by twistedpair on Thursday June 23, 2022 @08:53AM (#31848360)
Change for the sake of change.

I'm often a power user. I know all the features and shortcuts of the tools I use. All too often, these get removed. I recall being on a feedback call with a UX study, and complaining about a feature I use, and many friend use, that was recently deleted from the product. "Oh, no one uses that" was the response from the UX/PM.

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