Why am I no longer qualified to be a Brex customer?

Re:Why am I no longer qualified to be a Brex customer? by sam0x17 on Thursday June 16, 2022 @09:52PM (#31773240)

AKA they lose money on smaller customers to customer support requests and most likely wire transfer fees since they offer wire tranfers for free. They almost definitely lost money on my LLC I bet they only made $5 in interest after a year and probably spent $100s investigating my various customer support requests. Plus I made several thousand off of their rewards program. So yeah, bummer, but it makes sense. It's too bad I'd be willing to pay like $100/month to keep my account going.

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Re:Why am I no longer qualified to be a Brex customer? by mousetree on Friday June 17, 2022 @07:19AM (#31776581)

They make money on the interchange too. When you're spending on your card, they're making money. At least for their credit cards, no idea how their cash/banking product works.

Source: We're a neobank too (and we use Brex cards for company purchases)

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Re:Why am I no longer qualified to be a Brex customer? by chii on Friday June 17, 2022 @04:51AM (#31775674)

> It's too bad I'd be willing to pay like $100/month to keep my account going.

they probably would still lose money off you even if you paid $100 a month, given what you've described.

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Re:Why am I no longer qualified to be a Brex customer? by moneywoes on Friday June 17, 2022 @12:40AM (#31774196)

This is it, a biz would never remove a customer otherwise

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Re:Why am I no longer qualified to be a Brex customer? by sam0x17 on Friday June 17, 2022 @10:44AM (#31778953)

Edit: very disappointed to see Mercury denied my LLC as well. I guess they don't care about small businesses either?

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