> and do not have the education, skill or time to learn about all the alternatives,

With respect, this is hacker news. When I converse with people here I do so with a different expectation of intellect and curiosity. There are voices here who excuse technological abuses by appeal to the ignorance of "the masses" - completely missing that there is a different spirit going on in the sub-text of innovation and entrepreneurialism here. If, as you claim, the majority are using defective technologies, then that is a bigger problem, not something to be celebrated. They deserve better and it's our job to help them get that.