Re:Apple Shipped Me a 79-Pound iPhone Repair Kit to Fix a 1....
by epistasis on Saturday May 21, 2022 @11:04AM
(#31458511)
This is a rather narrow view.
Nobody markets the difficulty of repair, they market waterproof phones, that survive being dropped in the sink or toilet or pool, or whatever.
When it comes time to buy a new battery, and the option is a $70 replacement service or 10x that for a new phone, will a $45 manual repair with a screwdriver really drive more people to replace the battery instead of buy a new phone?
The idea that these processes are all driven to make people buy new phones instead of replacing batteries doesn't make much sense to me. The numbers don't really show that.
And when we consider the value of being able to drop a phone in water and not have to replace it, that's pretty damn high and probably saves a ton of phones early compared to the people that were willing to do a $45 battery replacement but not a $70 replacement and instead opt for a new phone entirely.
Nobody markets the difficulty of repair, they market waterproof phones, that survive being dropped in the sink or toilet or pool, or whatever.
When it comes time to buy a new battery, and the option is a $70 replacement service or 10x that for a new phone, will a $45 manual repair with a screwdriver really drive more people to replace the battery instead of buy a new phone?
The idea that these processes are all driven to make people buy new phones instead of replacing batteries doesn't make much sense to me. The numbers don't really show that.
And when we consider the value of being able to drop a phone in water and not have to replace it, that's pretty damn high and probably saves a ton of phones early compared to the people that were willing to do a $45 battery replacement but not a $70 replacement and instead opt for a new phone entirely.