Re:The new and upgraded Framework Laptop
by arc-in-space on Friday May 20, 2022 @04:26AM
(#31444747)
This. The "complete experience" is nonsense to me. I don't need any of this, aside from a functioning power cable and whatever is required to pass basic legal checks. If you give me documentation that isn't in English it will go in the trash immediately. I definitely do not want your localized keyboard, either.
Right now you're just forcing people to jump through hoops by not allowing them to directly order from anywhere.
It's just dumb, really. Just make an "international" version and ship it from one EU country.
I can understand not shipping to a "untrustworthy" country like Romania or Poland (lol), but Sweden, Italy, Belgium? Even they register for mail forwarding services in order to buy from Germany (and before, UK).
It's much easier to buy from AliExpress, the CCP can't believe their luck with us drowning ourselves in redundant regulations while producing there because of lack of them.
On that note, Russia makes 2/3 of the world's nuclear power plants and they built this https://en.wikipedia.org/wiki/Crimean_Bridge in THREE YEARS. We can't manage a stupid river bridge for the same budget in a decade.
I bought & imported a Supernote e-ink tablet from China the other day. The manufacturer offers none of the things mentioned above, heck their support team barely speaks English (but god knows they're trying!). Still everyone on Reddit loves them because they 1) produce a killer product, 2) provide great support when needed (e.g. send you a replacement or fix bugs), and 3) respond to community requests and regularly roll out software updates with fantastic new features.