Fruits is a pivot for fanbase.com which sadly didn't make it. Within a few days, we managed to build fruits and launched it as the quickest MVP we could come up with. That's what you're seeing today. The imprint still points towards the current legal entity (fanbase GmbH). A new legal entity is currently under registration by the founders. Once the paperwork is done, the founders will move all assets to the new company and align the imprint accordingly.
Concerning taxation: this seems to be a clear improvement we need to work on communicating. Taxation is hard and we tried to break it down in a pricing calculator (which does not yet seem to do all that good of a job, point taken).
Disclaimer - as mentioned below/above in some of the comments: not the tax attorney ;-)
We are working with a tax office that helped us figuring out international taxation and will be able to answer all legal taxation questions in detail for each single country we're in business with.
Taxation for fruits essentially means:
- fruits charges the buyer and applies tax applicable for fruits (company in Germany) and the buyer in country XYZ
- each buyer will receive an invoice (issued by fruits)
- the seller will receive a single credit note for all sales performed within a month targeting a German company (fruits)
[Buyer] <<- Invoice (Tax) --- [fruits] <<- Credit note ->> [Seller]
Make sure that you deal with IP rights very carefully in that situation.
Also, the GP is right, you do need that impressum page.
The one thing on the pricing page that jumped out at me was, "AI-driven product taxability recommendations"
AI recommendations and dealing with the tax authorities doesn't really seem like a sound choice.
Edit: I’m not vouching for anyone not following the law. But I do think the rules are much easier to understand and follow in other EU countries.
I am not from Europe neither USA - I'd like only to get paid monthly for the service I provide. Is it difficult? If anyone can give some advice I'd be grateful.
At fruits, we are automatically handling all the taxes & invoicing for you - internationally & correctly, so you don't have to be afraid of making illegal billing mistakes. It's all handled for you, you and your customers automatically receive an automated invoice / billing overview. :-)
You shouldn't be afraid, you should pay a professional CPA and/or tax accountant to take care of all of that stuff for you.
You wouldn't draft your own legal documents (I hope), correct? It's no different on the money side of things.
Also "for your $20 month business"? I mean I guess he expects it for everyone's $20 month business.
I'm a VAT payer and it's at minimum 15-20 incredibly complicated accounting forms per year, with harsh penalties for mistakes and missed deadlines. I would never be able to start doing business if I had to do this at the beginning, and I'm in the most lucrative market today - and I would never risk it too, the fines are damn huge.
Doing the forms costs me thousands of euro yearly even though my accounting is totally simple, I have just few invoices per month with just few line items.
As I said, this is why this place is failing business-wise.
Aside from that of course the EU has made it relatively clear it does not really want unicorns like Twitter or Facebook. So I mean if you take away PII violating companies from the mix then things might look more equal also - but perhaps that is more of that pesky legalese bullshit you seem to find onerous.
But then .. you have Israel who has a 10 times smaller economy per GDP size and still managed 17 unicorns ¯\_(ツ)_/¯
hmm, yeah maybe it doesn't matter so much the GDP size - does Israel have a lot of legalese bullshit?
on edit: changed petty regulations to legalese bullshit. Couldn't remember the exact phrase this far down.
I'd much rather have Big Tech and the money it brings home - nobody is forced to use their free services, I'm simply avoiding them - than have Chat Control forced down my throat unless I move to the Land of Free PII Violations.
No insurance in the world will cover you when you ask a lawyer to explain the world to you.
You don't have a legally valid "Impressum" on fruits.de: It points to fanbase.com and that one isn't even mentioning fruits.de. So, as a German startup, it seems you're at least bending German and EU law by not providing the information necessary for proving services on the domain fruits.de. And as a result, as a potential user, I can't trust you with my business.
Moreover, I couldn't find information about your "sales tax" claim. You know better than me that selling digital products in the EU and across borders can be kind of tricky, depending on what you are selling (e.g. ebook vs software), if you're selling B2B or B2C, and depending on the origin of your customer. As a user, I'd need much more information about how you handle this and the bookkeeping you mentioned, but it somehow looks like you're relying on PayPal as the payment gateway and are not handling sales tax / USt by yourself?
And no: As someone looking for a simple solution to sell my digital products, I don't want do book a consultation for answers to the questions above.