Tell HN: I was permanently banned from eBay in one hour

Re:Tell HN: I was permanently banned from eBay in one hour by nyanpasu64 on Sunday May 08, 2022 @01:49PM (#31306308)

In my experience, I ordered a fake USB3 capture card (https://www.aliexpress.com/item/1005001773724519.html, check the 1-star reviews, also debunked by Marcan at https://news.ycombinator.com/item?id=30906127), filled out comprehensive documentation of it being fake USB3 and unable to capture stable footage at 1080p60, and AliExpress sided with the seller. I had to file a chargeback to get money back for the fraudulent product (and I hear chargebacks can be reversed by the seller, not sure if it happened to me).

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Re:Tell HN: I was permanently banned from eBay in one hour by dawnerd on Sunday May 08, 2022 @02:19PM (#31306603)

Chargebacks can only be contested by the merchant if they have enough evidence you talk your bank into reversing.

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Re:Tell HN: I was permanently banned from eBay in one hour by thewebcount on Sunday May 08, 2022 @03:57PM (#31307589)

For what it’s worth, I have successfully reversed a chargeback. I had a customer who ordered a downloadable product then did a chargeback. I presented evidence that they clicked the unique link for their download and the email exchange we had about the product. That seemed sufficient to satisfy the card processor.

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Re:Tell HN: I was permanently banned from eBay in one hour by Aeolun on Sunday May 08, 2022 @05:26PM (#31308275)

This can happen. We won a lot of chargebacks as a seller, but it’s a huge hassle that you really don’t want to deal with.

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