Re:Sentry.io outage
by endemic on Friday May 06, 2022 @08:05AM
(#31284169)
A previous company did. Reliability seemed fine; it was a way to ensure no PHI/PII was accidentally sent to a 3rd party as part of an error report.
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Re:Sentry.io outage
by metafunctor on Friday May 06, 2022 @12:10PM
(#31286843)
Not just PII, but access tokens to 3rd party systems in case of integrations and whatnot.
A Sentry data leak could include valid access tokens to, say, all data on a customer's Docusign account. We try to make sure data like that is scrubbed before sending to Sentry… but mistakes can happen. This is simply not a risk we are willing to take.
Thus, we self-host Sentry in our own secure infrastructure (we are a SaaS provider ourselves), and accept all the maintenance burden that it entails.