I question the practice of building solutions around people and ceasing to train people why they are there. You aren't empowering people at that point. You're creating a centralized control mechanism the information asymmetry.

If people don't come out of a system interaction smarter than they went in, you're not doing it right. You're writing checks their continued ignorance will increasingly extort hogher costs from, and which will culminate in the formation of a lever of control in the form of manufacturers making decisions for people, usurping ultimate end agency.

I just don't buy that that's how the world should work. You can't build a better world without building better, more knowledgable people. We engineers spend too long making machines that do things for people without making clear why they exist and how they work.

I'm done with the "for their own good" BS.