Re:Ask HN: Is the EULA on my new $30k RED cinema camera legal?
by zdragnar on Friday April 29, 2022 @03:43PM
(#31209783)
What's more likely is a help desk tech will see the email, maybe ask their boss about it, and ultimately write back that there is no option to opt out.
They're not going to provide you with more information, because that would limit their ability to do something in the future (especially since the person writing the response isn't a product manager or engineer and doesn't know anything about it anyway).
It's worth a shot, if you don't mind the time to write a quick message; I'm just skeptical that anyone would actually pass the message up the chain that their legal boilerplate noone ever reads is vaguely unsettling.
Re:Ask HN: Is the EULA on my new $30k RED cinema camera legal?
by ipaddr on Friday April 29, 2022 @05:52PM
(#31210978)
Write the CEO directly
Re:Ask HN: Is the EULA on my new $30k RED cinema camera legal?
by Jon_Lowtek on Friday April 29, 2022 @06:40PM
(#31211426)
and hope they pass it down the chain?
write to their privacy officer, contact details can be found here: red.com/legal
Re:Ask HN: Is the EULA on my new $30k RED cinema camera legal?
by chx on Friday April 29, 2022 @04:15PM
(#31210120)
If you want anything to actually to happen get a lawyer to write that mail.
The goal is to talk to RED legal and that won't happen if you shoot them a quick email.
Re:Ask HN: Is the EULA on my new $30k RED cinema camera legal?
by red_throwaway on Friday April 29, 2022 @03:41PM
(#31209769)
This is great advice!
This has three benefits: 1) they may give you additional information what exactly they are doing 2) they get information that their customers find it suspicious and may clarify it for everyone and 3) they may actually add an option to opt out