Re:Why companies move off Heroku (besides the cost)
by emptysongglass on Thursday April 28, 2022 @01:18AM
(#31189011)
Personal criticism of Railway: every time I emailed Railway to request to be unsubbed from the newsletter and my account fully deleted without a trace no one ever replied (the unsubscribe link in the newsletter was broken). It left a really sour taste in my mouth.
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Re:Why companies move off Heroku (besides the cost)
by ndneighbor on Thursday April 28, 2022 @02:48PM
(#31196600)
Hey Emptysongglass,
Angelo here, Support Engineer from Railway. I am sorry to see you go from Railway and personally speaking, I wouldn't want my PII floating anywhere I wouldn't want it to be.
If you can email me directly: angelo (at) railway (dot) app with your username from HN with your account email. I would be more than happy to make things right here.
Re:Why companies move off Heroku (besides the cost)
by justjake on Thursday April 28, 2022 @09:47PM
(#31200445)
Sigh. I swear I emailed everyone who ended up in that state, but it might have gone to spam cause well, we had this issue indeed.
We had some pretty massive issues with an email provider. Have since switched to Postmark. Apologies there and totally understand that absolutely blows.