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A comment on When you get locked out of your Google account, what do you do? (2021).

Re:When you get locked out of your Google account, what do y... by rolph on Monday April 18, 2022 @11:15AM (#31071822)
TLDR:

associate a VIOP number with your google sphere, so when it happens, file an FCC complaint re undue termination of telephonic service.

it seems this was the only thing that elicited a proper response. reading the article and google response to FCC complaint makes it evident, that google is full of it as far as "we cant do anything about it" is concerned.

the only problem i see is that it seems the complaint was dropped or left orphan, rather than followed up on. thats why google keeps on doing it because there are no real consequences other than being told to Give it Back.

it reminds me of when one kid swipes a toy out of anothers hands and keeps doing it because there is no real deterrent in play.

dont drop your FCC complaint, follow up on it.

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Re:When you get locked out of your Google account, what do y... by wlesieutre on Monday April 18, 2022 @11:34AM (#31072092)
I would completely unsurprised if Google kills off Voice specifically because there's a regulator who makes them provide customer support and they'd rather not.
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Re:When you get locked out of your Google account, what do y... by usrn on Monday April 18, 2022 @11:35AM (#31072112)
jmp.chat is better anyway and doesn't randomly kill your account.
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Re:When you get locked out of your Google account, what do y... by woliveirajr on Monday April 18, 2022 @11:35AM (#31072105)
(2021)

After the response, the best thing would be to sue Google, of course. Not once, Not for big values. One small cause for each small annoyance. Not at the same time nor the same jurisdiction. Then read all the defences they make and mix then among the causes. If their system is so fragmented that they can't deal with your original problem of losing acess to your account, so they'll have trouble finding the pieces to defend themselves. And if they can find, even better, use it as a proof that they can connect the dots when they want to.

IANALITUSOA

[ Parent | on HN ]
Re:When you get locked out of your Google account, what do y... by borgbean on Monday April 18, 2022 @01:12PM (#31073587)
It sounds like they responded to the complaint by unlocking the number, allowing her to port it out. Not by restoring her access. Not much of a deterrent.
[ Parent | on HN ]