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A comment on Samsung Electronics cultural issues causing disasters in foundry, LSI, DRAM. Parent comment

Re:Samsung Electronics cultural issues causing disasters in ... by throwaway9870 on Sunday April 17, 2022 @08:52PM (#31066119)
I bought a Samsung Frame TV for my parents for a Christmas present. Dear lord what a mistake. So much software shit on that TV. After two hours of playing with it and Googling it, I still can't figure out how TO TURN IT OFF. WTF. Their customer support is worthless.

I would really think twice before I bought another Samsung consumer product.

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Re:Samsung Electronics cultural issues causing disasters in ... by philjohn on Monday April 18, 2022 @04:29AM (#31068518)
Hopefully you'll see this, my daughter has a frame TV.

You need to keep your finger pressing the off button on the remote until the whole thing turns off.

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Re:Samsung Electronics cultural issues causing disasters in ... by taspeotis on Monday April 18, 2022 @04:43AM (#31068587)
You turn it off with the power button? Good lord, how arcane.
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Re:Samsung Electronics cultural issues causing disasters in ... by guipsp on Monday April 18, 2022 @07:59AM (#31069562)
You need to hold it
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Re:Samsung Electronics cultural issues causing disasters in ... by taspeotis on Tuesday April 19, 2022 @06:56AM (#31081546)
Yes, I read the comment I replied to. You turn it off with the power button. By holding it.
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Re:Samsung Electronics cultural issues causing disasters in ... by ahahahahah on Monday April 18, 2022 @01:49AM (#31067823)
Yeah, I'd recommend you stick to things with simple mechanical buttons or something.

When you press the power button and it goes to art mode (effectively a screensaver) instead of turning off, most people's next step would be to try holding the power button. Barring that, the manual clearly describes these two different operations if the power button.

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Re:Samsung Electronics cultural issues causing disasters in ... by sli on Monday April 18, 2022 @04:59AM (#31068658)
> most people's next step would be to try holding the power button

You would do well to work in tech support for a few months because this claim is absolutely a complete fantasy.

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Re:Samsung Electronics cultural issues causing disasters in ... by kayodelycaon on Monday April 18, 2022 @09:33AM (#31070306)
As an experienced developer who has done way too much networking and home automation for my own good, it never would occur to me to hold the power button on a remote.

And now I just discovered my Apple TV actually has a control panel. You don't need to go two layers deep in Settings to put it to sleep. It never occurred to me to a long press on the home button would do anything. (Despite knowing long pressing on the menu taking you to the main menu.)

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