They provide a variety of free public services. I doubt the funding allocated for such projects is crazy high, and it likely rides on the backs of a few super talented engineers. Beggars can't be choosers. Were it a paid service then I could better understand your complaints. I'm willing to bet if you reached out to them, inquiring about the lack of any feature, then they would likely explain why it has yet to be implemented.

Last I checked, their actual colocation service (very much paid) had no 2FA.

> And an outage of their excellent 2FA system. Oh wait, they don’t have one.

They use TOPT or am I missing something?

Racing to bottom sucks for everyone…

What's the meaning of this negative commentary? Is HE known to be at the bottom? I have been using their DNS services for a decade and don't think I've ever experienced a problem. In fact I am impressed at what they offer for free.

They do indeed provide some excellent quality services to the public, without asking any payment in return. I love their BGP tools, among many others.

Same here! Very happy with their free service, and they do support 2FA.

UI is minimal and gets everything done

Yeah, same here. I've used HE tunnels and DNS for close to a decade myself and have zero complaints about the free public service they provide.