It's your customer (repo owners) asking for support and throwing it away being busy is just lazy attitude. You had prior incidents and the bugs were left as is and apparently it will happen again.
Re:We lost 54k GitHub stars
by nemothekid on Thursday April 14, 2022 @07:59PM
(#31035054)
Being busy is lazy? GH has hundreds of thousands of customers. In your company, how often do you immediately drop everything to work on a single customer's issue? How often do customer issues sit in a support queue? What would be the reasonable turn around time for an issue like this?
If I was working at GitHub, and I nuked something, then the rest of my day would be un-nuking that thing. On the other hand if I was working on something totally unrelated, and then you my PM came to me and said "can you stop what you're doing and unfuck this thing" it would obviously depend on what I was working on.