Re:Inside the longest Atlassian outage
by staticautomatic on Wednesday April 13, 2022 @11:00PM
(#31022993)
Fair enough, but anyone who’s been around the block on crisis communications knows that you’re supposed to hit the big red “stop all regular communications until we get a fucking handle on this” button.
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The defense that this is a scheduled posting doesn’t help their argument at all. It really points to the fact that they were entirely unprepared to respond to an event like this. Like you said — when you’re in the middle of a crisis, there is no such thing as “regular communication”.
You think Atlassian should have the ability to stop posts on all of their individual employees' social media posts?
Re:Inside the longest Atlassian outage
by DharmaPolice on Thursday April 14, 2022 @12:53AM
(#31023537)
I think senior management would want to have a mechanism to halt their own scheduled posts in a crisis, yeah.