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A comment on Inside the longest Atlassian outage. Parent comment

Re:Inside the longest Atlassian outage by throwaway1777 on Wednesday April 13, 2022 @09:49PM (#31022553)
Well right now customers are getting zero value. It’s a bad look to be partying during an all hands on deck emergency.
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Re:Inside the longest Atlassian outage by carlmr on Thursday April 14, 2022 @01:29AM (#31023703)
More hands on that deck probably don't help.
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Re:Inside the longest Atlassian outage by miguelazo on Thursday April 14, 2022 @02:27AM (#31023952)
And yet maybe they could have personally responded to the impacted customers with informative, timely updates instead of waiting several days and then sending automated replies from templates.
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