Cool, I'll send in a reconsideration request. You might want to add http://filleritem.com/iframe.html?q= as a pattern too.

Rather than "banning" an entire site that seems to have some spammy pages, why not index only the home page, and flag it in the Google Webmaster Tools dashboard?

Also: are any specific notices or warnings given in Google Webmaster Tools, to inform the webmaster and give some clues about the findings and decisions of your team?

Thanks Matt for taking time to explain things here.

Google needs to be more open and helpful for small businesses. A local small business with a new website has huge challenges to overcome.