The concept confusion is the one annoying thing about it. Too many nouns and no rigorous definitions of them. I’ve never encountered page load times, maybe we just have fewer tickets at my job.

I liked (but was conflicted) Clubhouse enough to end up on a sales call. The person I talked to said much the same, “story” is more or less arbitrary and iirc, there’s no real concept of “bug”. We went with Jira on the end. It’s fine, and we’re not that special.

Plus no way to open up issue tracking to the public.

I’m more speaking to people using Jira who hate it but are encountering the “there’s no good enough alternative” argument. I’m glad the Linear crowd is speaking up; I had never heard of it, but whatever alternatives are available, I hope people start using them more, because Jira is just some of the most frustrating software we have to use these days, and there’s no good reason task management should be this bad.

FWIW, Restya Core works good for us. Disclosure: We were privileged to be on their private beta.

+1 , Linear has been fantastic for us