Just avoid the ui and use the CLI instead. https://github.com/go-jira/jira Granted getting your custom templates configured with your custom fields set up by the administrator can be a giant pain.

Alternatively just say no to JIRA.

JIRA is one of the main reasons I left let's encrypt. JIRA is also one of the main reasons I said no to two companies.

Life is way too fucking short to deal with this. I think companies don't realize how much devex matters. A big reason of employee attrition in my experience has been shitty fucking tools that never get replaced.

This is good information. I used it 5 years ago and my memories are not particularly bad. But it was self-hosted by a capable admin and the people customizing it were decent developers.

From what I read here things have changed a lot: They force everybody to cloud which is slow.

And the fact that they are higly customizable (adding mandatory fields...) is of course a nightmare in all companies with too many incapable managers, which is probably a fair share...

I use gitlab these days. Its issue management has limitations, but being mostly snappy (despite cloud) and lightweight is a better exeperience than the nightmare I am reading here. I can run my own REST queries if some limitation bothers me too much.

Yeah there's just so many better solutions. Unfortunately a lot of companies think this is a low priority issue and never actually spend time replacing it.

Everyone at my workplace hated jira. We still never replaced it.