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A comment on From Belonging to Burnout, Five Years at Airbnb. Parent comment

Re:From Belonging to Burnout, Five Years at Airbnb by TheOtherHobbes on Wednesday April 06, 2022 @07:50AM (#30931003)
Then why has the site become more annoying and less usable over time?

This isn't just a personal opinion. I've heard it spontaneously from various friends and acquaintances.

Granted we're mostly a similar demographic in a single market.

But even so.

[ Parent | on HN ]
Re:From Belonging to Burnout, Five Years at Airbnb by fivea on Wednesday April 06, 2022 @08:03AM (#30931102)
> Then why has the site become more annoying and less usable over time?

I can't and won't speak on behalf of AirBnB, but you should keep in mind that in general:

a) all software grows by accretion until a breaking point,

b) paying off technical debt without solving any concrete problem or adding any tangible benefit is not considered a worthwhile investment,

c) a site did not changed for the worse if the data shows its conversion rate increased.

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Re:From Belonging to Burnout, Five Years at Airbnb by Apocryphon on Wednesday April 06, 2022 @04:49PM (#30937286)
> c) a site did not changed for the worse if the data shows its conversion rate increased.

It's a business whose product transcends the site it's presented on, and exists in spite of the quality of its site.

[ Parent | on HN ]