There are internal discussions into ethical/moral consequences of decisions. Large organizations dedicated towards privacy, security, and integrity are given power to ensure the company operates ethically. It’s not perfect but it’s a hell of a lot more than most do.
I hate this moralization of companies btw. Companies are not good or bad, but they are capable of causing harm or good. Instead I see it often used because person X decides that they hate company Y, so in their mind they label the company as “evil” or “bad”. But of course they ignore harmful behaviors that their own company are making.
I’ve heard it all from folks in industry. Customer data leaking into Slack channels, data security being non-existent, no audit trails available in investigations, implementing only SMS MFA because it’s quicker and let’s them focus on more “impactful” projects. Ignoring verified accounts being sold on marketplaces. Making decisions which ultimately make the company a juicy target for attackers, without a discussion of trade-offs. Promoting culture which prioritize the company’s goals over the safety of users. Taking the “well that will never happen here” stance because their employees have “ethics” compared to those dirty FAANG employees. Promoting messaging platforms to children without proper safety protocols in place. Treating decentralization as the thing to fix all things, when historically the internet has been responsible for amazingly disgusting things long before the days of social media. The list goes on and on and on and on.
I try to write about this on HN to combat the popular narrative but I’m slowly thinking that this isn’t the place to do it. But alas here is another one.
Also, what’s wrong with moralization of a company? All companies cause some good and some harm, it’s worth determining what the net is and judging the company appropriately. I don’t think it’s too far off to call a company (subjectively) “bad” if their net impact is (subjectively) “bad”.
It made me realize that some people truly do not think critically about the impact of their work. I think Facebook inadvertently selects for those kinds of people (or at least filters out people on the other end of the spectrum).