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A comment on YouTube cancelled my Nextcloud installation how-to. Parent comment

Re:YouTube cancelled my Nextcloud installation how-to by GekkePrutser on Saturday April 02, 2022 @08:50AM (#30887833)
> It's so common, Google should put on their website: "If you need customer support, please try to create some outrage on social media. We do not provide other channels of customer support."

Lol this is really funny.

Sadly it's also true.

[ Parent | on HN ]
Re:YouTube cancelled my Nextcloud installation how-to by walterbell on Saturday April 02, 2022 @09:02AM (#30887918) 

  Please compete with other customers for outrage and we will support the winner.
[ Parent | on HN ]
Re:YouTube cancelled my Nextcloud installation how-to by RichardHeart on Saturday April 02, 2022 @05:07PM (#30891675)
Well said.
[ Parent | on HN ]
Re:YouTube cancelled my Nextcloud installation how-to by hdjjhhvvhga on Saturday April 02, 2022 @09:59AM (#30888342)
> Lol this is really funny.

Personally I see nothing funny in it. It's been a sad reality for many years. Every time I see a comment here under one of these posts "Hi I'm Eric from Google, I'll try to check it with our X department", it's a sad reminder that you have a chance of solving your problem only if you manage to make enough fuss about it in public.

[ Parent | on HN ]
Re:YouTube cancelled my Nextcloud installation how-to by maccolgan on Saturday April 02, 2022 @05:39PM (#30891925)
One day, internet outrage will not be enough and prospective customers who need support will have to show up with a marching band outside of the Google HQ.
[ Parent | on HN ]