Collaborate with kindness: Etiquette tips in Slack

Re:Collaborate with kindness: Etiquette tips in Slack by onion2k on Tuesday March 29, 2022 @02:30AM (#30839487)

It's the job of everyone on the team, especially leads, to reply in ways that make sure everyone knows asking a dumb question is significantly better than being blocked.

I would prefer to answer dumb questions all day long than have people on my team grind to a halt for a day because they're scared of asking for help.

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Re:Collaborate with kindness: Etiquette tips in Slack by bhawks on Tuesday March 29, 2022 @04:13AM (#30840066)

But they're not blocked and they are asking for help.

They're just doing it via DM instead of in the 'public' chat.

Slack is literally telling folks: 'You are holding it wrong'.

In reality their product isn't that great for q&a or knowledge sharing. Horrible search, bad notification, high noise to low signal.

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Re:Collaborate with kindness: Etiquette tips in Slack by verve_rat on Tuesday March 29, 2022 @06:27AM (#30840824)

They are blocked when the one person they DM'd ignores the message because they are busy with other stuff.

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Re:Collaborate with kindness: Etiquette tips in Slack by watwut on Tuesday March 29, 2022 @07:29AM (#30841204)

Then they can ask someone else. Or move to public thread. But quite often, they are not blocked and the person they are asking responds.

And quite often, you get better and faster response when you ask a person instead of forum.

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Re:Collaborate with kindness: Etiquette tips in Slack by ge96 on Tuesday March 29, 2022 @03:28AM (#30839799)

Yeah that is a good point, it's bad when you dump hours into something that could be figured out in a couple of minutes.

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