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A comment on ‘I’m Old, Not an Idiot.’ One Man’s Protest Gets Attention of Spanish Banks. Parent comment

Re:‘I’m Old, Not an Idiot.’ One Man’s Protest Gets Attention... by fortran77 on Friday March 25, 2022 @11:59AM (#30803747)
My bank (Bank of America) has this "dark pattern" where they try to switch you to paperless statements and billing every time you log into their website. Each time you log in you get a popup about paperless billing. If you click the "default" big button, you've opted in to it. You have to look for a little tiny text link to keep getting paper bills.

I'm only 59, but without my paper bills, I've missed a few deadlines for credit card. I used to look for the bill in the mail as my reminder to pay it for the month.

[ Parent | on HN ]
Re:‘I’m Old, Not an Idiot.’ One Man’s Protest Gets Attention... by deltarholamda on Friday March 25, 2022 @12:24PM (#30804078)
>I'm only 59, but without my paper bills, I've missed a few deadlines for credit card.

The article was talking about a 78 year old, and you're 59, but this is a problem that will not go away if it isn't addressed.

One day even Zoomers will be confused by needing to pay their bills using their wet-wired neurolink to an orbiting drone, and they'll be unable to because their tiny house doesn't have a v9000 laser alignment defragmenter. And then the bank will send a Terminator to their doorstep to deactivate their iLegs for non-payment.

Dealing with real people, that you have a prior relationship with, in paper (or parchment, or papyrus, or clay) has a robust tradition that everybody can understand or at the very least deal with. I don't mind technological solutions, but they had better be as robust as being able to call up Dave and having him work out the problem.

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Re:‘I’m Old, Not an Idiot.’ One Man’s Protest Gets Attention... by Double_a_92 on Friday March 25, 2022 @12:11PM (#30803921)
> I'm only 59, but without my paper bills, I've missed a few deadlines for credit card.

I'm 29 and the same thing also happened to me. It's also so annoying that every time you have to log in into their website to download the bill... They could at least email it to you.

[ Parent | on HN ]