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Re:Tell HN: There needs to be a “right to speak with a human” by asah on Thursday March 24, 2022 @12:21PM (#30792025)
Seems hard to regulate the model... but y I agree we can regulate the requirement to have a no-dark-pattern way to reach a human.

Obviously, we need to avoid abuse especially automated abuse, and this in turn becomes difficult.

So... perhaps it makes the most sense to roll this issue into regulation against dark patterns.

Or... fund an organization exposing dark patterns and helping consumers choose companies that avoid them.

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