Re:I think US college education is nearer to collapsing than...
by Fomite on Monday March 21, 2022 @07:18AM
(#30752671)
At my institution, arguably my customers are the People of $State, followed by my grant funders.
Indeed, "The student is the customer" is the source of a lot of really pretty flawed reasoning about how universities can and should work, including things like "Am I obligated to pass you because you really, really want to go to med school?"
However...that's not at all a good representation of the rest of the university. Maybe the very best research universities don't care about teaching. There aren't many though if you're not in a grant field.
> That thing the actual customers are paying us for
If you're in a grant field, the grant agency is the customer, not the students. Teaching is something you do on the side. And not very much compared to non-grant fields.