Ah, yes—sorry, I remember now. And I see the team did re-review your account after that and we sent another email with the results of the investigation. I can't publicly share details of a Stripe account on HN, but that conversation we had in our email thread still stands—I'm afraid the way you use Stripe Connect and your business model are unsupportable.

Honest question: do you not determine that during onboarding/account signup? Or do you do warm onboarding wherein essentially everyone is accepted and some vetted later on?

Whatever they do is not working, we built feature to make sure stripe is not losing money by covering negative balances from as budget automatically but they blocked us and didn't pay

I understand but how could we get our funds released? Can you at least email about this?